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  Support Plans

The importance of a organisation's computer systems are usually overlooked until a problem occurs.

With a choice of one of our support contracts, you can rest assured that our engineers will be on hand to respond to a fault when it happens so that you can continue to operate with a minimum amount of disruption.

Each Support package is individual and is therefore also priced individually. The prices below represent some example support packages for a customer with one server, 5 computers and 1 network printer.

Bronze

Next Day response to calls
4 hours Support per month
1 Emergency 1hr call out per year
1hr telephone/remote support per month

£149 pm
Silver

12 hour response to calls
8 Support per month
1 emergency 1hr call out per year
1hr telephone/remote support per month

£229 pm
Gold

8 hour response to calls
12 hours Support per month
2 emergency 1hr call outs per year
2hrs telephone/remote support per month

£349 pm
Platinum

4 hour response to calls
16 hours Support per month
2 emergency 1hr call outs per year
2hrs telephone/remote support per month

£449 pm

ad-hoc calls are available to organisation's dont subscribe to one of our support plans and start at £70 per call-out.

All prices are subject to VAT.
 
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